Right fit, or we swap it free.
We read thousands of one-star reviews of the big comfort-shoe brands before we made a single shoe. The complaints were not about comfort. They were "runs small", "return shipping cost me $30", "shipped from overseas, took a month to get my money back", "no human ever answered". So the fit promise is the product.
Sized on a standard US women's last. No "order a size up" fine print. A printed foot-measure sheet is in every box.
Request it online. We email a prepaid label. The new size ships the moment the carrier scans your return, not when it reaches us.
Wear them outside. Walk the dog, do the shopping. If they are not right within 30 days of delivery, return them for a refund. No "unworn only" clause.
Sole or upper fails inside a year of normal wear? Send a photo. We replace the pair.
How an exchange works
- Go to Exchanges, enter your order number and the size you want.
- Print the prepaid label, or show the QR code at the carrier counter (no printer needed).
- Drop the box at any carrier location. When it scans, your new size ships from our US warehouse.
- Still not right? Do it again, or return for a refund inside the 30 days.
What is not covered
Damage from misuse, alterations, or wear beyond a year. Final-sale items are marked as such before you buy.
Talk to a person
hello@amplefootwear.com or the chat button, seven days a week. A person replies within 24 hours. We publish our reply times monthly.